What would just one day of downtime cost your business? Don’t wait until it happens and then react when it’s too late. Your website is critical to your business success, it deserves 1st class WordPress support. Save time, money and stress knowing you have Australia’s best WordPress developers taking care of your website.
24/7 uptime monitoring
Be the first to know if your website goes down with a team of local developers to get you back online fast. We’ll notify you via email and track your website uptime in site care reports.
WordPress developer support
Need help with improvements and fixes? Easy. Simply email your request and we get it done. Membership includes up to 30mins support time per month. For larger tasks support time can be purchased as needed with discounted rates.
Daily automatic backups
Do you know how to restore your website if something goes wrong? Do you know where to find a website backup? We provide daily cloud backups and free restores, with 90 days of backup history for piece of mind.
Daily malware scanning
Hackers are constantly trying to exploit your website. We regularly scan your website for suspicious activity using the latest technology to find even the most complex WordPress malware.
Nearly every hacked WordPress website has a security vulnerability in the core version, plugins or a theme. We scan your website for known vulnerabilities listed in the WPScan Vulnerability Database and promptly apply security patches.
Site care report
As well as detailed responses to support tickets, we’ll send a monthly site care report for maintenance and performance monitoring. You’ll know about every update we make to your website.
79 WordPress tutorial videos
From WordPress beginner videos to WooCommerce, Yoast SEO and Google Analytics. Up to date WordPress Videos including the WordPress 5 Gutenberg editor.
Website health check ($99 value!)
While getting to know your website we perform 21 fundamental health checks that impact security and performance. Valued at $99, it’s our thank you for coming on board.
What are people saying?
Our clients need WordPress issues taken care of fast and done right the first time – and we’ve made it the core focus of our business. But don’t take our word for it. We have more 5 star Google reviews than any other WordPress Support company in Australia. Here’s what some of our clients are saying…
I have wasted so much time trying to work out minor issues, code snippets, google analytics and adsence, configuring plugins… WP Copilot has been great for me. The service is always prompt and accurate. I strongly recommend this company to any small business/startup.
Delia Scales- 5 star Google review
We are extremely grateful to have found these guys at the time we did. We were in a crucial stage of our development and these guys came to the rescue. Great service, they went above and beyond to prioritise our business.
Mathieu Bertrand- 5 star Google review
“I’ve found the support truly excellent: they’re great at what they do, and really go beyond the initial issue if needed. Responses are well-considered and they show initiative too – nothing ‘canned’ or generic. Highly recommended!”
Sarah Denholm- 5 star Google review
“I am thrilled to have discovered WP Copilot, it has made running my business so much easier. They are super quick at responding and getting whatever I need done usually within 24hrs. And I love that they follow up to make sure you are happy with what they have done. Super impressed!!”
Jenni Booth- 5 star Google review
Your own team of Australian WordPress developers for just $99/mth
As a member you can submit a support ticket with the work required or issues to fix. Open a support ticket via the dashboard or by sending an email to our support address. We then begin working on the task and if it will take more than the included 30min of WordPress support, we’ll provide you with recommendations and time estimates. A minimum of 15 minutes is applied to each support ticket opened with the exception of accounts related enquiries.
We don’t restrict you to 30 minute jobs, simply order extra support time as you need it. Our competitive support packs for WordPress development are 1hr for $99, 3hrs for $269hr (save $28) or 5hrs for $439 (save $56). To ensure we maintain a high availability for all clients we can commit a maximum of 15 hours per client each month.
We Do Anything WordPress
We don’t limit you to simple 30min jobs, we do the hard stuff too. We only hire the top 2% of WordPress developers ensuring high quality efficient support for…
Page speed optimisation
Google Analytics for WordPress
Choosing WordPress plugins
WordPress hosting transfers
Fix hacked WordPress websites
Plugin and theme updates
500 Internal Server errors
Database connection errors
Whatever it is, when it comes to WordPress we can help. Here’s 50+ support tasks our clients can get rapid help with.
These Guys Never Worry About WordPress
These guys go above and beyond to look after you. Their ticketing system is effective, their team is very responsive and they know their stuff when it comes to WordPress. Using a local support team, same time zone, understanding local needs, after years working offshore, is a welcome relief. I highly recommend them.
Ian Gale- 5 star Google review
I am so grateful to have found WP Copilot. In a word, the team is incredible. Having them based in Australia is a significant advantage. They always fully explain what they’re doing, what they have done, and how I can do certain things myself in the future. If you’re looking for support for your WordPress website, this is THE team.
Lisa Cook- 5 star Google review
“WP Copilot are simply wonderful. They provide a fast, friendly, professional and affordable service with fantastic results. Thank you for all your help!”
Jacqui- 5 star Google review
Working with WP Copilot to help maintain and support websites means we can focus on the core of our business – designing and building WordPress websites.
Anthony Sharpe- 5 star Google review
Your own team of Australian WordPress developers for just $99/mth
Everyone aims at improving WordPress stability, but very few work to increase their WordPress performance. And, if you’re more concerned about WordPress performance, the idea of making WordPress efficient without plugins sounds interesting. In this article, we are going to ...
If a WordPress website is a critical part of your business and income, there are two things essential to it performing at it’s best. Expert WordPress help for updates, fixes and improvements is one. The other is a quality WordPress hosting solution. ...
To put it simply, WordPress revolutionised how beautiful websites were built. WordPress themes, the star of the show, provide a user friendly interface for almost infinitely customisable styles and layout choices for your webpages. Choosing a WordPress theme is a ...
Every time a new WordPress update is released we get asked the same questions. Should I update WordPress to the latest version? How often should I run plugin updates? With each new release of WordPress, developers fix bugs, add features and ...